Bevendo
Policies & legal
- User Terms & ConditionsThe terms that apply when you order through Bevendo, including payments, delivery, age checks, cancellations, refunds and your rights as a customer.Version 1.0 · effective 01/09/2026 · last updated 21/09/2026
- Privacy PolicyHow Bevendo collects, uses, shares and protects your personal information, including data used for orders, delivery, marketing, cookies and Ask Bevendo.Version 1.0 · effective 01/09/2026 · last updated 21/09/2026
- Cookie PolicyWhat cookies and similar storage Bevendo uses, and how to control them.Version 1.0 · effective 01/09/2026 · last updated 21/09/2026
- Refunds & returnsHow refunds, returns, replacements and failed deliveries are handled on Bevendo, including your statutory rights and how to make a claim.Version 1.0 · effective 01/09/2026 · last updated 21/09/2026
- Age VerificationHow Bevendo verifies age for alcohol orders and deliveries, including Challenge 25, accepted ID, delivery refusal and age-verification records.Version 1.0 · effective 01/09/2026 · last updated 21/09/2026
- ComplaintsHow Bevendo handles complaints about orders, deliveries, products, payments, customer service, age verification and other aspects of the Bevendo service.Version 1.0 · effective 01/09/2026 · last updated 21/09/2026
- Data RetentionHow long Bevendo keeps personal data and business records, including when information is deleted, anonymised or retained for legal and regulatory purposes.Version 1.0 · effective 01/09/2026 · last updated 21/09/2026